A typical plumbing company handles 600 calls/month and dispatches 180-240 jobs. Each job needs a group with the customer, dispatcher, and assigned technician. Creating groups manually at this volume? Impossible. Telebam makes it one click.
Customer has a problem
Dispatcher plays telephone
Customer gets wrong info
Customer calls about a leak. Dispatcher texts the plumber. Plumber texts back. Dispatcher relays to customer. Information telephone —three-way, all day long. Telebam fixes this.
Create your first linkThe problem
WhatsApp: No dispatch automation
WhatsApp has no way to automatically create a job group with the right technician when a service call is booked. Dispatchers manually create groups or relay messages.
Telebam: One Telebam link per service type auto-creates a job group with dispatcher, assigned technician, and customer.
WhatsApp: Per-message costs at 200+ jobs/month
At 200 jobs/month with 15+ messages per job (confirmations, ETAs, updates, invoices), WhatsApp message costs $200-$500/month in messaging fees alone.
Telebam: Telegram is free. Telebam Pro ($29/month) covers 2,000 groups/month with unlimited messaging.
WhatsApp: No bot ecosystem for service workflows
WhatsApp bots cannot send en-route notifications, share diagnostic photos, generate estimates, or collect payments automatically.
Telebam: Add a ServiceBot to every group: appointment windows, ETA updates, diagnostic photo sharing, estimate approvals, and invoice links —all automated.
WhatsApp: 8-member group limit for complex jobs
Large renovation or construction jobs need homeowner, GC, multiple subs, inspector, and project manager. WhatsApp's 8-member limit is immediately exceeded.
Telebam: Telebam groups have unlimited members. Add the full project team for complex jobs.
At 180-240 jobs/month, manually creating WhatsApp groups is impossible. WhatsApp has no dispatch automation, no service workflow bots, charges per conversation, and caps groups at just 8 members. Telegram with Telebam automates job group creation with the right people in the right group, every time.
The solution
123 Main St —Kitchen Leak Repair
Dispatcher, Plumber Dave, ServiceBot —3 online
Customer, dispatcher, and technician all in one group. Everyone sees the same info. No miscommunication.
Appointment windows, en-route ETAs, diagnostic photos, estimate approvals, and invoice links —all automated in every job group.
One link per service type. Group creation is automatic. Dispatchers stop spending hours on group management.
Technicians share diagnostic photos directly in the group. Customers see the problem, approve the fix, and everything is documented.
600+
Calls/month (typical plumber)
180-240
Jobs dispatched/month
< 3s
Group creation time
$0
Per-message fees
FAQ
Create links for each service type: "Emergency Repair", "Drain Cleaning", "Water Heater". When a customer books, share the link. A group auto-creates with the dispatcher, assigned plumber, and ServiceBot. The customer gets ETAs, diagnostic updates, and invoicing all in one place.
Yes. You can create links with the dispatcher as the constant member, then manually add the assigned technician to each group. Or create separate links per technician or crew for dedicated routing.
Yes. Any home service business —plumbing, HVAC, electrical, cleaning, landscaping, pest control, roofing, painting, solar installation —can use Telebam. The workflow is the same: customer, coordinator, technician, and bot in every group.
Yes. Telegram supports photos, videos, and files up to 2GB. The customer can share photos of the issue in the group. The technician sees it before arriving and can bring the right parts.
Telebam auto-names every group ("123 Main St —Kitchen Leak Repair"). Telegram's search makes it easy to find any job. Archive completed jobs to keep your active list clean.
Free to start. Most home services companies use Pro ($29/month, 2,000 groups/month) or Business ($79/month, unlimited). Compare that to $200-$500/month in WhatsApp fees.
Every job deserves a group with the customer, dispatcher, and technician in one place. Telebam creates it automatically. No more relay. No more lost info.
Create your first linkFree plan available. No credit card required.